Internal IT Admin

Internal IT Admin

Internal IT Admin

Company: V I Point Solutions Private Limited
Department: Internal IT
Experience: 2-4 Years
Employment Type: Full-time, On-site
Shift: General shift, with on-call availability for critical incidents

About the Role
V I Point Solutions is looking for an Internal System Administrator to own the day-to-day technology environment that keeps our team productive. The role covers IT asset management, end-user support, and network and endpoint security administration, with strong hands-on Ubuntu Linux expertise and involvement in the planned macOS transition.

Key Responsibilities
• Maintain IT asset inventory and manage the complete asset lifecycle, including procurement, allocation, repair, return, and disposal.
• Handle asset issue and return during employee onboarding and exit, including data wipe, re-imaging, and documentation.
• Provide first and second-line technical support for hardware and software issues.
• Troubleshoot Ubuntu Linux, Windows, and macOS systems, business applications, VPN, printers, and conferencing setups.
• Build and maintain OS images and provisioning workflows.
• Support the planned macOS migration, including device evaluation, rollout, enrolment, application compatibility, data migration, and user training.
• Manage the internal IT helpdesk, tickets, documentation, and user induction.
• Administer and monitor office LAN/WAN, routers, managed switches, Wi-Fi, VLANs, ISP links, and Sophos firewall.
• Support internal server and infrastructure administration, including backup jobs, restore testing, and file/print services.
• Manage patching, endpoint antivirus/EDR, vulnerability remediation, endpoint hardening, and backup/recovery procedures.
• Maintain IT, network, security, and asset documentation and prepare periodic reports.
• Coordinate with HR, Finance, vendors, and compliance teams on IT-related requirements.

Required Skills & Experience
• 2–4 years of hands-on experience in system administration, IT support, or internal IT infrastructure.
• Strong hands-on Ubuntu Linux desktop administration and troubleshooting.
• Working knowledge of Windows desktop administration and troubleshooting.
• Exposure to macOS administration or willingness and aptitude to build it quickly.
• Strong networking fundamentals including TCP/IP, DNS, DHCP, subnetting, VLANs, routing, NAT, VPN, and Wi-Fi.
• Experience with routers, managed switches, firewalls, patch management, endpoint protection, asset inventories, and helpdesk systems.
• Excellent spoken and written English.
• Strong documentation skills, attention to detail, and ownership mindset.

Preferred Skills
• Sophos firewall / Sophos Central administration.
• Experience in an SEZ / Infopark unit.
• Active Directory / LDAP, Google Workspace, or Microsoft 365 administration.
• PowerShell, Bash, or Python scripting.
• RMM, MDM, or endpoint management tools such as Landscape, Ansible, Jamf, or Apple Business Manager.
• Cross-platform endpoint migration experience.
• Relevant certifications such as CompTIA, CCNA, RHCSA, or Sophos Certified Engineer.
• Basic understanding of ISO 27001 controls or similar security frameworks.

Qualifications
Bachelor's degree in Computer Science, Information Technology, Electronics, or a related discipline. Equivalent practical experience with relevant certifications will also be considered.

What We Offer
• Competitive salary, commensurate with experience.
• Group health insurance coverage.
• Paid leave and company holidays.
• Professional development, including relevant certifications and training.
• Hands-on exposure to modern endpoint, network, and security technologies.

To Apply: Send your CV to hr@vipointsolutions.net with the subject line "Application – Internal IT Admin".