Job information
About this opportunity
Quick summary
About the Role
The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.
Responsibilities
Handle customer calls for international clients professionally and efficiently Understand customer issues and provide accurate resolutions Maintain high standards of communication and customer satisfaction Adhere to process guidelines and quality parameters Document customer interactions appropriately
Qualifications
Undergraduate/Graduate freshers are eligible to apply Graduates with experience in International Voice / BPO domain are also welcome Required Skills Excellent verbal communication skills in English Customer-focused mindset and problem-solving ability Preferred Skills Experience in International Voice / BPO domain Pay range and compensation package 5 days working, 2 rotational weekly offs, Rotational shifts (as per business requirements)
Equal Opportunity
Statement Interested candidates can share their cv's on WhatsApp Contact Person: HR Smrati Chouhan Contact Details: 7738127147 Location : Pimpri-Chinchwad, Maharashtra, India
Listing details
- Employer
- WNS
- Location
- Pimpri-Chinchwad, Maharashtra, India, Maharashtra
- Structured address
- Pimpri-Chinchwad, Maharashtra, IN
- Category
- General
- Base salary
- Not disclosed
- Valid through
- Check official source
- Reference
- See source page