Inside Sales Executive

Inside Sales Executive

We are looking for an Inside Sales Executive to play a key role in expanding the company's client base by identifying potential customers, generating qualified leads, and managing opportunities throughout the sales cycle. The role focuses on building strong customer relationships, promoting the company's IT services, and driving revenue growth through effective sales engagement.

Key Responsibilities:
• Conduct market research to identify potential clients in the Canadian and US markets and develop a targeted prospect list.
• Generate and qualify leads using LinkedIn Sales Navigator, email, phone calls, social media, and other outbound channels.
• Initiate contact with prospects, understand their business requirements, and identify sales opportunities.
• Present the company's products and services through virtual meetings and product demonstrations.
• Schedule meetings with qualified prospects and support the sales process through regular follow-ups.
• Maintain accurate records of leads, opportunities, customer interactions, and sales activities in the CRM.
• Track and manage opportunities throughout the sales pipeline to support timely deal closure and achieve assigned sales targets.
• Collaborate with sales, marketing, and technical teams to improve lead generation strategies and customer engagement.
• Gather customer feedback, monitor market trends, and share insights to support business growth and continuous improvement.

Skills & Competencies:
• Strong understanding of the IT services sales lifecycle, B2B sales processes, consultative selling, and the North American (US & Canada) market.
• Healthcare domain knowledge or prior experience in healthcare IT sales is preferred.
• Proficiency in CRM platforms (e.g., HubSpot, Salesforce) and sales pipeline management.
• Experience with sales prospecting and outreach tools (e.g., LinkedIn Sales Navigator, Apollo) and outbound sales techniques.
• Experience using AI-powered productivity tools (e.g., Claude, ChatGPT, or similar) to support prospect research, outreach, and sales productivity.
• Strong new business development mindset with the ability to proactively identify, pursue, and acquire new customers.
• Ability to conduct market research, account mapping, and prospect profiling.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.

Experience:
• 3-5 years