Job information
About this opportunity
Quick summary
- Mulesoft Focus. Enterprise Scale. Make an Impact
The Experience
Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team's expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.
We are currently seeking a Senior Account Partner (Services Seller) to join our growing Professional Services sales team within Customer Success Group (CSG). Our Account Partners act as trusted advisors to our customers by providing execution excellence, demonstrating intimate knowledge of their business, and defining a roadmap towards success. Their primary goal is to help customers generate significant business value from their Salesforce investment.
As a critical member of the Go To Market (GTM) and Professional Services team, you are responsible for building relationships with our license sales and extended functional teams (such as product, success managers, creative teams, legal, delivery and more) to understand, evaluate and strategically counsel our internal teams and customers on programs to complete their vision and goals. You will be responsible as the deal originator, strategist and execution quarterback supported by our delivery organization.
What You'll Actually Be Doing
- Drive thoughtful, strategic and enterprise level strategy for our most ambitious customers
- Facilitate qualification, deal cycle participation, account reviews and value assessments
- Accountable for bookings, revenue, margin, CSAT, and value delivered
- Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology
- Act as a trusted advisor to our customers to accelerate value and improve customer outcomes
- Pilot awareness within a micro-vertical to develop repeatable motions
- Serve as a key SME, leader, and services consultant to our sales teams
- Serve as the liaison between internal and external teams
You're Our Person If...
- Experience owning or leading a book-of-business
- Experience in developing new logo's as well as hunting within existing accounts.
- Experience working within a consulting landscape
- Experience selling professional services related to digital transformation, including integration and API-led connectivity solutions
- Demonstrated hands-on experience with MuleSoft or a comparable enterprise integration platform (e.g. Dell Boomi, Informatica, Workato) — this is a requirement for the role
- Experience driving a strategic motion, including value propositions, execution planning, teaming and outcomes based engagements
- Capable of building assets from scratch including marketing, sales and strategy solutions
- Experience with global procurement leads to settle pricing and deal strategy
- Skilled in manoeuvring and working with the C-Suite during a strategy cycle
- Background in delivering critical initiatives and/or programs for a firm-based model or product company
- Degree or equivalent confirmed experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Interested in Services Sales at Salesforce More Broadly?
We hire for a range of Professional Services sales roles across the Salesforce platform throughout the year. If this isn't quite the right fit but services sales at Salesforce excites you, apply anyway — we'd love to keep you in mind for future opportunities.
*LI-Y
Listing details
- Employer
- Salesforce
- Location
- Melbourne, Australia
- Structured address
- Melbourne, New South Wales, AU
- Category
- Sales
- Base salary
- Not disclosed
- Valid through
- Check official source
- Reference
- JR327144