Software Engineer DET| SSR

Software Engineer

Semi - Senior

Mexico City - Hybrid

We are looking for a highly skilled Developer to drive the development of our Salesforce site connecting customers to support.

You will be working primarily on building new features, leveraging Salesforce technologies and the latest products. As a team, we will ensure that Salesforce customers receive the best support, ensuring high availability, cost efficiency and operational reliability.
 

• Responsibilities:

Participate in exploration, code designing and building the product utilizing Salesforce platform and products.
Provide attention to detail and a commitment to delivery of high-quality, stable deliverables
Review and provide feedback for code submissions
Be self-motivated; driven to achieve and exceed committed milestones
Display strong communication & collaboration skills, including the ability to be mentored
Desire to work in a growing, fast-paced environment of innovation
Work on automation test scripts to certify build
Continually evangelize Scrum and an Agile development processes
Proposed: Develop and configure Agentforce agents including topics, actions, and prompt templates, Create and maintain test strategies specifically for agentic behaviors and LLM outputs

REQUIRED SKILLS

• Overall at least 4 years development experience,
• Experience working with Java and Javascript,, ReactJS. Experience Apex / cloud, Service Cloud, Agentforce (must)
• Bachelors or Masters equivalent in degree in Computer Science.
• Experience in design and implementation of Web Services
• Experience in Prompt Engineering
• Proposed: Hands on experience with prompt engineering and testing LLM-based agents, Experience with Data 360 (formally Data Cloud) concepts like data models, calculated insights, and data actions, Familiarity with reviewing, testing, and refining AI-generated code
• Object Oriented Programming concepts
• Experience with Source control - Git
• A demonstrated, genuine AI-first approach to engineering — using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
• Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows.
• Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.

• Preferred Qualifications:

Experience with code reusability, scalable solution and design patterns
Experience with Agile software development and test-driven development.
Presented designs to internal/external groups and review designs of others
Good knowledge of automation testing frameworks
Certifications on Salesforce Admin, Salesforce Developer, Agentblazer
Experience with test-frameworks like Selenium
Proposed: Experience testing deterministic AI systems and Agent responses, Basic understanding of LLM concepts like RAG, KNN, Embeddings, fine-tuning