Trailhead Content Strategist, Emerging Products

Role

Description

As a Content Strategist, Emerging Products, you define the learning strategy for Salesforce's newest product innovations before they reach market. You embed early with our product and PPM teams to understand new product architectures, identify learner needs, and shape content plans ahead of general availability. Salesforce ships new products fast, and learners need a way to build real skills the moment those products land. This role makes sure that learning is ready on day one, accurate, and built around what people actually need to do their jobs. As AI tools increasingly draw on Trailhead content to answer questions, getting that content right matters more than ever, for the human learning directly and for everything built on top of it. Your Impact Success in this role is measured by your ability to ensure Trailhead has a structured, trustworthy content strategy in place at every emerging product launch: Own content strategy for emerging Salesforce products, starting with Headless 360, so Trailhead has day-one learning content at each launch. Partner with product and engineering teams before GA to build real product depth and shape content plans early. Translate complex technical architectures into learner-centered strategies for multiple audiences: admins, developers, architects, and employees. Build reusable frameworks and playbooks that cut time-to-publish as n